Frequently Asked Questions: Tile Flooring

Here are answers to some of your most commonly asked questions about tile floors. If you don’t find your answer here, please contact us to find out more!

  • Is it possible to put warming coils beneath tile floors for warmth?

    Yes, we are able to install warming coils underneath most ceramic or porcelain tiles in your home. Contact us and ask us for details about the benefits of this in your home.

  • Will ceramic or porcelain tiles crack easily?

    No, tiles that are installed properly do not crack with usual wear and tear. If tile is cracked it must have been exposed to extreme sharp impact or a shift in foundation. We ensure your subfloor is properly prepared before we tile your home. And we suggest keeping additional tiles in case you need to replace one at a future time.

Universal Carpet replaced carpet across the entire house. It was a major undertaking, and I was really impressed by the hard-working installation staff. Not only did they do an excellent job with the carpet, but with all the moving involved I felt they really did an outstanding job of taking care of me.

-Rich C. , South Barrington, IL 60010

Service Area

Our showroom is in Elgin, Illinois so we are able to provide in-home consultation in many neighboring counties in the Chicagoland area, including Kane, Cook, DuPage, McHenry, and Lake.