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Average rating for Universal Carpet Inc. is 4.99 stars of 5 stars - based on 120 reviews
Tile Installation in South Elgin, IL
Universal Carpet completely re-tiled my master bathroom and they did an excellent job.  The tile selection was very nice and my new shower came out great.  They also re-tiled around the jacuzzi tub and the whole floor.  The price was way lower than I expected for such a huge job and everything came out great.  Now my shower will never leak again.
Joanne D - South Elgin, IL 60177
Carpet Installation in South Elgin, IL
We called Universal after having bad experiences with "shop at home" carpet companies that used high pressure sales tactics.  Cary came to our home and provided a reasonable price and great carpet options, without using the high pressure tactics.  They were very flexible when I needed to change my installation date.  The installers did a great job and were very polite.  Good installation is really important if you want your carpet to last.  I would use Universal again!
Stephanie C - South Elgin, IL 60177
Carpet Installation in South Elgin, IL
This is the second time we ve used Universal Carpet in our home, and again, we are 110% satisfied. Larry went above and beyond to help us get the right product at a great price, and the installation team is top notch. If you need new carpet, these are the guys to call!!
Sarah S - South Elgin, IL 60177
Carpet Installation in South Elgin, IL
We used Universal about a year ago to put a carpet runner on our newly-refinished hardwood stairs.  I didn't want just anything average, and Universal had unique things to offer.  More importantly, their installers did a beautiful job. While their showroom isn't as large as some other giants, they were able to satisfy my desire to have something unique yet neutral. Customer Service was great. I would without a doubt use them again.
Rene S - South Elgin, IL 60177
Carpet and Vinyl Flooring Instalaltion in South Elgin, IL
We are so glad we used Universal for our flooring. We had to replace 10+ yr old carpet and vinyl floors that weren't the highest grade to begin with (supplied by the builder). Having never bought carpet, I did some research on-line. Found a great article which outlined how to buy carpet. That article made me realize the best choice was to NOT go to a home improvement store with a flooring dept, or use one of those 'buy-one-room-get-6-free' places, but to find a local, reputable independant flooring business. That is exactly what we found at Universal Carpet. Larry took us through figuring out what product would best serve our needs. We were planning on getting laminate, but he had concerns that water could be an issue and showed us some great vinyl plank flooring that is safe to use in areas with water. Larry was really great to work with and did everything he could to get us a reasonable price. The install went great and their installers were very professional. We couldn't be happier with our experience with Universal Carpet. I have no hesitation in recommending them to anyone needing flooring work.
Chris M - South Elgin, IL 60177
Hardwood Flooring Installation in South Elgin, IL
Had a great experience with Universal! Cary goes above and beyond to ensure the project flows smoothly. And the workers on his team, Juan and Jake specifically do excellent work and are so pleasant to work with. We had Universal install hardware flooring, porcelain tile, ceramic tile, and carpet. Highly recommend!
Sheryl M - South Elgin, IL 60177
Carpet Installation in South Elgin, IL
I had the carpet my basement theater.  It's a small room 12 x15.  The salesman stopped by on his way home to accommodate my late arrival home and measured.  Very easy to work with and i felt no pressure directed to expensive options. This was my first carpeting experience and I found it very easy and for my small room, affordable. Two men came out to install..and did a really good job.  I had to get the extra yard to cover the entry doorway to the crawl.  They didn't just lay carpet there but did a nice job fitting the cement step down to the lower floor that really only I will ever see.  I thought that would have been missed by installers were not interested in doing a good job. I'd use them again if I need more rooms done.
Tracy J - South Elgin, IL 60177
Carpet Installation in South Elgin, IL
Great local carpet vendor/contractor. Got a few quotes including some other local competitors and a big box option. While it was helpful getting multiple quotes to decide on a type of carpeting ultimately wanted to work with a local company if possible. Larry followed up appropriately, was on time for appointments, and seemed the most honest and forthright. Install team followed through doing a great job and we love our new carpet. Universal even emailed a paid in full invoice without requesting which was appreciated. Would definitely recommend and will use them again in future for any carpeting needs.
Nita E - South Elgin, IL 60177
Commercial Carpet Installation in South Elgin, IL
Front office Mike Larson guided the process from day 1, after short Yelp communications with the owner. The labor team worked fast and clean. A month after new carpet install I'm just noticing small hairs of carpet rising in some sections, but at 3,000+sqft, and working OT, perfection is unreasonable (my belief, But overall, I would use again if needed. 
Ivan D - South Elgin, IL 60177
Carpet Installation in South Elgin, IL
I love my new carpet! I made sure to look around and get quotes from different companies before deciding to stick with Universal Carpet. I worked with Cary, he was very kind and found us exactly what we were looking for in the price range that was right for us. No other company could beat his price The installers were also very respectful, they did a nice clean job and worked very quickly. I highly recommend Universal Carpet if you are looking for new carpet!
William P - South Elgin, IL 60177