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Average rating for Universal Carpet Inc. is 4.99 stars of 5 stars - based on 120 reviews
Carpet Installation in South Elgin, IL

Cary Saar at Universal Carpet was a true pro from start to finish. He provided many options and wasn't adverse to showing us an extremely affordable close-out, which ended up saving us a good deal of money. Installation was quick, clean and fast. Recommended highly.

Canice N - South Elgin, IL 60177
Carpet Installation in South Elgin, IL

I had a very good experience with Universal Carpet from beginning to end, and I can recommend them. Everybody was very helpful and patient with the decision-making process and the finished product of new wood flooring and tilework looks fantastic.

Erika P - South Elgin, IL 60177
Carpet Installation in South Elgin, IL

We are happy with the quality of the carpet, the quick response time of the carpet being ordered and availability of the carpet install. The people we dealt with were courteous and professional

Karen N - South Elgin, IL 60177
Carpet Installation in South Elgin, IL

We are a repeat customer because of the quality of workmanship done. I would definitely recommend Universal Carpet to all my friends and family as they did what was promised, on time and exactly as we wanted. Many thanks.

Ken M - South Elgin, IL 60177
Carpet Installation in South Elgin, IL

We were sourcing a patterned carpet to replace a pattern carpet in our Georgian style house that was outdated. We visited another carpet provider in Elgin and was less than pleased with their ZERO follow up from our meeting even though we requested a follow up. They then presented a quote on the style we liked but when I cross checked it by getting another estimate from Universal Carpet Cary came in nearly $800+ less. Cary also returned calls promptly and brought samples. We were impressed with his quick follow ups, emailed estimates, so we went to his showroom where we found a huge selection that was far and above what his competitor offered on the floor. This allowed us to get a carpet that was less expensive but met all our needs. Cary's guys showed up close to on time, they were courteous and helpful. They moved some furniture and cleaned up after themselves. We were able to also work Universal to make some rugs out of some of our carpet scraps. I would recommend this carpet company

John B - South Elgin, IL 60177
Carpet Installation in South Elgin, IL

Selection, estimate, helpful sales person (Larry Menz) and installation were all excellent. We are very happy with our choice. We have worked with Larry in the past, and that is definitely what brought us to Universal. We will definitely call on you next time as well as recommend you to our friends!

Rodger A - South Elgin, IL 60177
Carpet Installation in Algonquin, IL

Very good customer service.  They treat you like an individual and like they want your business

Lara F - Algonquin, IL 60102
Carpet Installation in Saint Charles, IL

I had a 3 season room that I had aleady stripped out. Needed carpet ASAP before taking pics for selling my house. From onsite estimate to installed was only 26 hours. Great job and price was 30% lower than next competitor.

Gary F - Saint Charles, IL 60175
Hardwood Floor Installation in Lombard, IL

We  had a meeting with Cary the owner and received the information we needed. Set up appointment for work and they showed up on time for worked to be done. Joe the installer for the Hard wood floors did a Great Job and we are very happy.  Cary is easy to work with also and answered all questions.

Charles K - Lombard, IL 60148
Carpet Installation in Lake In The Hills, IL

The owner was the one I was dealing with and he was very nice. But it was very hard to get an appointment scheduled may be because of their staffing level. They took so much time to get the work done. But they were professional and they got it done finally. They were not bad. I didn't have any other issues. There were couple of guys who came in and they did a good job.

Jiffrey F - Lake In The Hills, IL 60156