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Average rating for Universal Carpet Inc. is 4.99 stars of 5 stars - based on 120 reviews
Carpet Installation in Elgin, IL

We had a flood in our basement from a burst water pipe.  We used Universal for carpet replacement and for some cracked tile.  All came out beautifully.  Everyone was a pleasure to work with and I recommend them highly.

Tracy Z - Elgin, IL 60124
Carpet Installation in South Elgin, IL

Larry in Sales, was very flexible on the times for the estimate. He was great with providing us with multiple scenarios as to all carpet, carpet/laminate and carpet/laminate/vinyl tiles. Jake carpet installer is an asset to the company. Has great work ethic, was on time and was great with the kids. He also ended up fixing the stair nose leading to the carpet on the stairs.

Eric B - South Elgin, IL 60177
Carpet Installation in Chicago, IL

Cary at Universal Carpets made our purchase of new carpeting a pleasure. He is very knowledgeable and promptly responded  to our calls and emails. His installation crew arrived on time and did a great job while taking care not to mare the newly pained walls. Cary was also able to accommodate our request to do the install over a 2 day period at no extra charge.

David K - Chicago, IL 60608
Carpet Installation in Saint Charles, IL

Very well, guys worked very hard and did a great job. They finished the job the second day and put everything back in place and it looks great.

Marianne C - Saint Charles, IL 60175
Carpet Installation in Dundee, IL

I dealt with Larry in sales and he was a pleasure to work with. His was honest about what I could expect and lived up to his promises. The installation team was the best and finished in one day instead of the expected two. I would highly recommend them to friends. I will be using them again in the near future for another residence.

Margaret A - Dundee, IL 60118
Carpet Installation in Schaumburg, IL

Cary explained the brands of carpet and what would work well in a basement. Had a good selection. Let me bring home samples to see how they looked in the room. Made purchasing easy and install easy. Had additional effort to move around a pool table which was not an issue. Only thing I would want more help with is more "design" opinion on what is popular but has longevity since I had not bought carpet in awhile. But that was a minor thing!

Jennifer M - Schaumburg, IL 60195
Carpet Installation in Lisle, IL

Terrific from start to finish

Laura M - Lisle, IL 60532
Carpet Installation in Fox River Grove, IL

Cary was great to work with as were the techs.  Very professional.  Work went well and clean-up was A+.  Would definitely recommended and use again.

Beth S - Fox River Grove, IL 60021
Carpet Installation in Gilberts, IL

Approximately 1500 square feet of carpet laid professionally/expertly. Great selection of quality flooring and very knowledgeable.

Chris D - Gilberts, IL 60136
Carpet Installation in Winfield, IL

They came up with some more unusual options for me that I was looking for and couldn't find on my own. The workmanship looks very nice. When there was some settling they came back to fix where the cabinet had settled and the grout separated a little. They were quick and tidy.

James M - Winfield, IL 60190