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Average rating for Universal Carpet Inc. is 4.99 stars of 5 stars - based on 120 reviews
Carpet Installation in Downers Grove, IL

Whole house carpet installation. The team did a nice job. Quality of product and workmanship was good. There was some confusion on the scope of the project early on. Issues were promptly addressed and the project was completed properly, although it took longer than anticipated. Cary was very responsive, so yes, I'd recommend this company.

David S - Downers Grove, IL 60515
Carpet purchased and installed in Bartlett, IL
Amazing experience from start to finish! Sales Rep. Cary was knowledgeable and helpful, the product choices were excellent and the estimate very fair. Installers JOSH and JAKE were terrific--kept us informed of arrival time (horrible weather) and were not only professional and efficient but extremely careful and neat. The entire experience was 5-star plus!
Karen U - Bartlett, IL 60103
Carpet Installation in South Elgin, IL
Excellent. A high quality job. The carpeting looks great. The team was very courteous and friendly. Would recommend others to Universal!
Greg B. - South Elgin, IL 60177
Flooring Installation Company in Algonquin, IL
The installer was excellent! Although the project took longer than estimated, it was done efficiently and well. The results are great!
Shirley B. - Algonquin, IL 60102
Carpet Installation in Carol Stream, IL
I had a wonderful experience as I shopped for carpet and worked with Larry. I had many questions and they were all answered. I never felt pressured into what I should buy. I was very impressed with Jake who did our installation. He was very competent, took his time and was careful with the little details. I would definitely recommend this company to anyone who is looking for floor covering.
Dale W. - Carol Stream, IL 60199
Flooring Installation Company in South Elgin, IL
Cary Saar at Universal Carpet was a true pro from start to finish. He provided many options and wasn't adverse to showing us an extremely affordable close-out, which ended up saving us a good deal of money. Installation was quick, clean and fast. Recommended highly.
Canice H. - South Elgin, IL 60177
Tile Installation in Carol Stream, IL
I had a very good experience with Universal Carpet from beginning to end, and I can recommend them. Everybody was very helpful and patient with the decision-making process and the finished product of new wood flooring and tilework looks fantastic.
Erika - Carol Stream, IL 60116
Carpet Installation in Schaumburg, IL
We are happy with the quality of the carpet, the quick response time of the carpet being ordered and availability of the carpet install. The people we dealt with were courteous and professional.
Karen N. - Schaumburg, IL 60159
Flooring Installation Company in Geneva, IL

We are a repeat customer because of the quality of workmanship done. I would definitely recommend Universal Carpet to all my friends and family as they did what was promised, on time and exactly as we wanted. Many thanks.

Ken M. - Geneva, IL 60134
Carpet Company in South Elgin, IL

We were sourcing a patterned carpet to replace a pattern carpet in our Georgian style house that was outdated. We visited another carpet provider in Elgin and was less than pleased with their ZERO follow up from our meeting even though we requested a follow up. They then presented a quote on the style we liked but when I cross checked it by getting another estimate from Universal Carpet Cary came in nearly $800+ less. Cary also returned calls promptly and brought samples. We were impressed with his quick follow ups, emailed estimates, so we went to his showroom where we found a huge selection that was far and above what his competitor offered on the floor. This allowed us to get a carpet that was less expensive but met all our needs. Cary's guys showed up close to on time, they were courteous and helpful. They moved some furniture and cleaned up after themselves. We were able to also work Universal to make some rugs out of some of our carpet scraps. I would recommend this carpet company.

John B. - South Elgin, IL 60177