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Average rating for Universal Carpet Inc. is 4.99 stars of 5 stars - based on 120 reviews
Flooring in Chicago, IL

Universal Carpet is dependable, knowledgeable, has great variety of flooring products and was a superior value. The carpet and tile they did throughout my home is wonderful! I refer my friends whenever someone needs flooring!

Janel H. - Chicago, IL 60616
Carpeting in Chicago, IL

Wonderful experience from the initial contact with Larry through the installation of carpeting in our living/dining room, stairs and two bedrooms. Larry was always prompt with information and providing samples and the two installers were very professional and friendly.

Linda P. - Chicago, IL 60623
Carpeting in Chicago, IL

Universal Carpet has great customer service. I had Cary Saar come to my home three years ago so we could pick out carpeting. He measuerd the place and gave us a quote. We decidied not to get the carpet then, but chose recently to get it. Cary had everything still on file and the only thing that went up in price was the carpet. All labor/installation costs stayed the same...I feel that's a great deal. His installers were professional and highly skilled. They were installing from 9:00am to 8:00pm to make sure it was completed in one day...I am very grateful for that. I'd like to thank Cary and the installers and would reccomend Universal Carpet 100% !!!

Jim F. - Chicago, IL 60612
Living Room Carpet in Chicago, IL

My challenge was to pick carpeting for two rooms in a home I did not yet own and had very limited access to. Larry helped me navigate quality, texture and color so that I actually got beautiful living room carpet in the exact right color and a very nice and interesting carpet for a bedroom. Larry's help was invaluable, and I felt very confident in his recommendations. Oh, and the price was quite good. I feel I got good value.

Ruth H. - Chicago, IL 60608
Carpet in Chicago, IL

We had terrific service with Universal. I met Larry through a prior job and knew that he was thorough and conscientious. When I needed new carpet, I knew who I could count on. The installers were very professional and friendly. I would highly recommend Universal.

Laurie B. - Chicago, IL 60609
New Floors in Aurora, IL

Universal Carpet was a pleasure to deal with. Our floors came out beautifully. We are very pleased with the quality. The installer was very professional and meticulous. He did an excellent job. Overall a wonderful experience!

Rob And Sarah G. - Aurora, IL 60598
Carpet in Aurora, IL

Larry was very helpful with our choice in new carpet. Tear out was quick, installation might have went faster if both installers kept on the job. Jake left to dump the old carpet, which I thought could have waiting until the job was finish. Over all, we are happy with our new carpet & would recommend Universal to our friends.

Bob H. - Aurora, IL 60505
Carpet in Chicago, IL

I found a carpet that I liked at a different store but wasn't happy with the price. I needed 150 yards for 4 bedrooms and a hallway which was the entire second level of my house. I took a carpet sample from store to store trying to find a better price. Much to my surprise no two stores carry the same carpeting. Universal was the only store able to cross reference my sample with their suppliers and within 24 hours they found an exact match. They not only gave me a fair price, but Larry was extremely detailed as to where the seams would work best with the carpet pattern. The installers were very skilled efficient professionals and courteous. Surprisingly, the job only took two days!

Barb Z. - Chicago, IL 60649
Carpeting in Chicago, IL

I have used Universal Carpet and worked with owner Cary Saar on two different occasions. The workmanship and service is impeccable.I bought carpeting both times about 3 years apart, and I noticed it was the same 2 guys doing the install. They did a fantastic job each time and even touched up an area that wasn't their product. They moved furniture and even took away the old carpet. I had an estimate from Empire Carpet but was not happy with their sales techniques of starting high and seeing what price they can gouge me with. Universal is a great company! They have also done wood and tile flooring for me, with fantastic results. They are honest and do quality work.

Jon E. - Chicago, IL 60675
New Carpet in Chicago, IL

When we decided to get new carpet for our dining room, living room, stairs and hall way we looked at several different places. We had an idea what we were looking for and Larry, from UNIVERSAL CARPETS, went out of his way to help us find the color, style, texture and price range we were looking at. He was extremely patient and courteous, while still being very professional. He worked at getting us the best price possible. The installers came yesterday and laid our carpet. I was a bit skeptical when they showed up as they were both young and I was thinking these boys have not laid much carpet.[I have worked in a carpet store]. Well it was not long before I realized that they knew exactly what they were doing. They were fantastic. They were not only good at what they were doing, they were kind and very professional. They worked fast and cleaned up after themselves before leaving. I cannot say enough good about Jake and Rick. I want to have my bedrooms carpeted and will only have them install it. They are GOOD. I am more than pleased with my whole experience with Universal Carpet from beginning to end. The carpet looks beautiful.

Shelly F. - Chicago, IL 60611