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Average rating for Universal Carpet Inc. is 4.99 stars of 5 stars - based on 120 reviews
Flooring Company in Aurora, IL

We got quotes from lots of flooring companies including Empire and Luna. My wife and I both would always prefer to by from someone local if possible. We found Universal after a google search and went and met with Larry. He was knowledgeable and extremely helpful with determining what product was best for us. The price, for the quality carpet we bought, was as competitive or better than the other quotes we received. The installation team was efficient and professional. We have to replace the carpet in the bedrooms at some point and we will definitely be calling Larry back.

Allison And Dan A. - Aurora, IL 60504
Carpet Installers in Chicago, IL

We had a wonderful experience with Universal. I would highly recommend them. The carpet installers were prompt, friendly, and took great care with the moving of our furniture. Cary gave us the best price around and was able to schedule our installation very quickly.

Paula E. - Chicago, IL 60618
Flooring Company in Elgin, IL

We got quotes from lots of flooring companies including Empire and Luna. My wife and I both would always prefer to by from someone local if possible. We found Universal after a google search and went and met with Larry. He was knowledgeable and extremely helpful with determining what product was best for us. The price, for the quality carpet we bought, was as competitive or better than the other quotes we received. The installation team was efficient and professional. We have to replace the carpet in the bedrooms at some point and we will definitely be calling Larry back.

Dan A. - Elgin, IL 60121
Carpeting in Downers Grove, IL

Outstanding company!!! They supplied and installed about 4000 sq ft. of carpeting in our church sanctuary, on the stage, and in 2 classrooms. Their price was at least $4000 less than the closest bid to them. They supplied a quality product and were very helpful in making the choice of product. Their installation crew was professional, polite, and courteous. I would recommend them to anyone that needs new flooring.

Lou C. - Downers Grove, IL 60516
Carpet in Dundee, IL

Would highly recommend Universal Carpet. Larry the salesperson was so very helpful & knowledgeable helping us select the color & type of carpet in our price range. He gave us samples to take home & came to our house & made some suggestions which helped us make a

Don N. - Dundee, IL 60118
Carpet in Saint Charles, IL

We called Universal after having bad experiences with "shop at home" carpet companies that used high pressure sales tactics.  Cary came to our home and provided a reasonable price and great carpet options, without using the high pressure tactics. They were very flexible when I needed to change my installation date.  he installers did a great job and were very polite.  Good installation is really important if you want your carpet to last. I would use Universal again!

Stephanie C. - Saint Charles, IL 60174
New Carpet in Elgin, IL

This is the second time we've used Universal Carpet in our home, and again, we are 110% satisfied. Larry went above and beyond to help us get the right product at a great price, and the installation team is top notch. If you need new carpet, these are the guys to call!!

Sarah S. - Elgin, IL 60123
Tile Backsplash in Elgin, IL

We used Universal for the first time to install tile backsplash in our large kitchen. We had made our rounds to Menard's, Home Depot, etc, but no one really had time/knowledge that we were in need of. We like to shop local, so went into Universal one Sat morning. They rent a small portion of a furniture store and seemed to carry a nice variety of tile. Cary/owner was very helpful and informative. He was not the pushy salesman type and was helpful with our choices. Price was within our budget and they were able to install within a few weeks time.

Larry was our installer and did a beautiful job on the kitchen backsplash. After it was all finished the kitchen exceeded our expectations. There were a lot of light sockets to cut around, but Larry did a seamless job. He actually worked 21/2 full days on this project.  He also did a decent clean up as well.

I highly recommend for tile work. Very happy with finished job.

Lynn S. - Elgin, IL 60121
Carpeting in South Elgin, IL

I had a tremendously positive experience with Universal Carpet. Working with Larry was great from day 1. He came out to my house and performed a measurement and laid out all our options and multiple pricing tiers. He was not looking to make a huge profit by convincing us to overextend on our budget and was at no point pushy. He was patient with us and made himself available to answer any questions we had before we decided to go with Universal. He truly did EARN our business. Any carpet salesman can go to your house with a swatch or options and take measurements, but Larry is friendly and personable, and that makes a difference to me.

The installation went great. Jake was a true artist at his profession. He was prompt for the first day of the install, curious and very pleasant. I looked hard in all rooms for imperfections but I was not able to find any. He took such great care with the installation and it showed.

I will absolutely use Universal again and would recommend them to anyone looking to have a superior flooring experience.

Kris K. - South Elgin, IL 60177
Flooring Company in Huntley, IL

Was referred to Universal by Matrix Basement Systems and am very glad that they did.  Cary was great to work with, zero pressure, nice showroom with very wide selection, competitive prices, and installation went great. I had used another flooring company for years on other properties but will be switching to Universal going forward.

Jeff H. - Huntley, IL 60142