Carpet warranty

Universal Carpet, Inc. warrants all carpet labor for a period of one year from the completion of installation. This warranty applies to installation of new carpet purchased from Universal Carpet and installed by Universal Carpet’s own installation experts over pad purchased at Universal Carpet, or direct glued to the customer’s floors.

Types of services performed at no charge under the terms of this warranty include the remaking of seams which gap, ravel, or fray; restretching of carpet which wrinkles; and replacement or repair of transition materials (metals, vinyl strips, etc.) which may become loose. Please note that in most installations seams are necessary. Our experts have been trained to minimize these seams; however seams are inevitable and are not invisible. The removal of furniture and appliances are the responsibility of the customer or can be provided for a charge.

This warranty does not apply to repairs necessitated by abuse, flooding, improper cleaning, or by customers’ own repairs or removal of carpet to install stereo wires, cables, phone wires, etc. Consequential or incidental damages resulting from other installation services are not covered by this warranty.