Testimonials | Universal Carpet, Inc. | Page 9
Carpet in Chicago, IL
Universal did both a tile and a carpet install for us. Both look fantastic. The installers were very professional and friendly, and Cary was great to work with. I will definitely use them for any future jobs. I highly recommend Universal!
New Carpet in Wheaton, IL
We are very happy with our laminate flooring and our new carpet. Quality is great and the price beat all competitors. Installation went smoothly with expert installers. Couldn't be more pleased. Thank you!
Vinyl Flooring in Wheaton, IL
I met Cary from Universal Carpet as a result of a basement renovation project. I laughed when he told me he was referred to as the "Vinyl King." I ended up ordering a Karndean vinyl product that looks just like wood plank flooring. It was installed by Joe who did an amazing job--I am 100% pleased with Universal Carpet. Thank you Cary & Joe!
Area Rug in Batavia, IL
I contacted Larry Mentz with an unusual request - that a very large (11X24) area rug be cut and bound for me. I wanted a very thick, "cushiony" rug because of my foot and leg problems, and Larry took a great deal of time both in my home, and in the store, in picking out the right kind of carpet for me, the best kind of pad, and just the right color. He let me take home large samples from the store, and ordered additional samples, which was a huge help in matching colors and judging the thickness on my floors. I'm a pretty high maintenance customer but Larry was so patient and accommodating. FINALLY, after a couple of months of deliberation, I decided on the final product and Larry provided an estimate which was far more reasonable than I had anticipated! He had the rug cut, bound, and delivered by Jake and Rick. They were wonderful as well, carefully moving my furniture and meticulously measuring the placement of this large rug. It fit perfectly! When they put my furniture back in place, they took a lot of time in moving it to my exact specs! I feel like Larry, Jake, and Rick all went out of their way to provide a quality product with very professional installation and service, and to meet my every request. I couldn't be more pleased with Universal Carpet and with their staff, and I would highly recommend them. I will certainly contact them again with my next carpeting needs. So nice to have such a great experience!
Basement Flooring in Elgin, IL
We chose Universal for the flooring in our new finished basement. We had ceramic tile in the bathroom and bar area, vinyl in the workout room and carpet in the remaining area. We are extremely pleased with the quality and workmanship for all of it. Cary helped with with the carpet and tile decisions. We highly recommend Universal Capet.
Flooring in Elgin, IL
I had a great experience with the purchase and installation of my flooring. When I was at the showroom there wasn't any pressure to make a purchase which was lovely! Cary went over our flooring needs and honestly helped us make the best choice. Jake did our installation and I've gotten tons of compliments on his work!
Carpeting in Downers Grove, IL
Larry Menz worked tirelessly with me for the past seven months searching for just the right carpet quality and color for three bedrooms in my home. Larry was always positive and provided me with samples, suggestions and new products as they arrived. I'm thrilled with the final product, price and quality. Larry heard and delivered my concerns to the instillation team regarding newly painted rooms and the moving of furniture. The instillation went smoothly. Larry's continued support and success of the project warrants five stars in my book. I'll certainly recommend friends and colleagues to Universal Carpet and Larry Menz.
Carpet in Downers Grove, IL
I was very pleased with the product and services I received. Larry was very pleasant to deal with and explained the product and install procedures completely. The man who installed the carpet was very friendly and professional. Good product, good service and good price.
Carpet and Vinyl Flooring in Chicago, IL
The Universal Team is great to work with. I had a lot of questions during the selection process and Cary was able to explain the pros and cons of the various options, helping me come to a good decision. I had both carpet and vinyl installed—both installation teams were very courteous and cleaned up after the job was complete. In fact the vinyl installer noticed that I actually had a leaky hot water heater that could have ruined the new carpet! Thanks for catching that one Joe—I owe you a big one! Each member of the team seemed really invested in doing a quality job right the first time. I would definitely recommend them.
Carpet in Chicago, IL
I had a great experience. Larry was professional and knowledgeable about my flooring options. He helped me find a wonderful carpet - perfect for my needs and cost range. Jake the installer was friendly, professional and did an excellent job. I found Universal after a horrible experience with one of those TV advertised companies. Universal was easy to work with, met my time needs and provided great quality carpet.